Returns & Exchanges
At ETHNC, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit or style, you can return or exchange it within 30 days of delivery provided it is in its original, unworn condition.
Initiate Your Request
Log into your ETHNC account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging with all tags attached to ensure the product remains protected during transit.
Ship the Package
Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing